Before the visit

Answered and planned before anyone sits down.

The Voice Agent takes the calls, the Planning Agent keeps the diary honest, and AskPam has the history ready by the time the patient walks in. All of it inside limits you set, all of it logged, and anything that matters handed to a person.

Before the visit

Answered and planned before anyone sits down.

The Voice Agent takes the calls, the Planning Agent keeps the diary honest, and AskPam has the history ready by the time the patient walks in. All of it inside limits you set, all of it logged, and anything that matters handed to a person.

Before the visit

Answered and planned before anyone sits down.

The Voice Agent takes the calls, the Planning Agent keeps the diary honest, and AskPam has the history ready by the time the patient walks in. All of it inside limits you set, all of it logged, and anything that matters handed to a person.

How agents work

They do the repeating work. You keep the decisions.

An agent is a piece of Pamela that acts on its own inside limits you set: answers a call, fills a gap in the diary, drafts a letter from a note. It never touches the record without leaving a trace, and anything that matters waits for a person to say yes.

  • Acts within limits you set
  • Every action logged
  • Undo in one click
  • A person decides what matters
One agent, one job
How it runs
1
Something happensA call comes in, a note is signed, a slot opens
Trigger
2
The agent does the workWithin the limits you set for it
Agent
3
Every action is loggedWhat it did, when, and what it was unsure about
Agent
4
You approve, edit or undoAnything that matters waits for a person
You
Voice Agent

The phone gets answered, even when nobody can pick up.

The Voice Agent takes calls the way your front office would: reschedules, confirms, answers the everyday questions, and hands anything it is unsure about to a person with the call summary attached. Live in Dutch clinics today.

  • Answers outside office hours
  • Reschedules without a callback
  • Hands unsure calls to a person
  • Live today
Voice Agent
Live
MB
M. Bakker
Inbound call, 09:12
Live transcript

I cannot make Thursday. Could we move it?

Thursday 09:40 is free with Dr. Visser. Shall I book that for you?

RebookedThu 09:40
SummaryIn the record
Planning Agent

Gaps in the diary, filled before they cost you.

When a slot opens, the Planning Agent finds the patients who could take it and offers it to them. When a clinician is overbooked, it proposes what to move. You see the suggestion, you say yes, the diary updates.

  • Fills cancellations from the waiting list
  • Proposes moves, never makes them alone
  • Works in the Teamplanner
  • Live today
Planning Agent
Live
Cancellation at 10:20. Offered to two patients from the waiting list.Approve
Slot picker

You set the priorities. The agents pick the slot.

Three sliders decide how a slot is chosen: whether the patient sees their own practitioner or the first available, how much their time preference counts, and how hard the agenda is packed. Plus the rules: same-day reserve, varied offers, which types count as a follow-up. Every agent that books uses the same settings.

  • Own practitioner or fastest, your call
  • Patient preference, weighted how you like
  • Same-day slots held back for urgent cases
  • One set of rules for every agent
Slot picker
Priorities and rules
Who should the patient see?
Always the fastestAlways own practitioner
Balanced. Speed and the patient's own practitioner weigh the same; a small difference tips it.
Patient's time preference
Counts a littleDecisive
Normal. Matching slots come first; a clearly earlier slot can still win.
Agenda efficiency
OffAggressive
Normal. Fills gaps and spreads work evenly when slots are otherwise equal.
Same-day reserveSlots held back per practitioner for urgent requests
2
Varied offersSpread offered slots across days, at most two per day
Appointment types

You set the rules. The agents stay inside them.

Per appointment type you decide the length, what it needs, and what the agents may do with it: whether the Voice Agent may book it, whether the Planning Agent may move it. Set it once per type and every agent respects it.

  • Length and requirements per type
  • What Voice may book
  • What Planning may move
  • Set once, respected everywhere
Appointment types
Rules per type
Intake60 min, needs a referral
Voice may bookPlanning may move
Follow-up20 min
Voice may bookPlanning may move
Check-up15 min, same clinician
Voice may bookPlanning may move
Group session90 min, fixed slot
Voice may bookPlanning may move
Prep and triage

The history read before the patient walks in.

Before each consult, AskPam pulls what changed since last time, what is still open and what is worth asking. Two minutes of reading becomes twenty seconds, and nothing from the last visit gets lost.

  • What changed since last visit
  • Open items flagged
  • Questions worth asking
  • Ready before you open the door
MB
M. Bakker
Next consult 09:40
Prepared 08:50
Since last visit
Sertraline raised to 100 mg on 12 March. Next check is due.
Sleep still short, reported at the last two visits.
Blood work ordered 20 April, results are in the record.
Worth asking
Has the higher dose helped with the mornings?
Cardiology referral from April is still open. Check whether it went out.
How agents work

They do the repeating work. You keep the decisions.

An agent is a piece of Pamela that acts on its own inside limits you set: answers a call, fills a gap in the diary, drafts a letter from a note. It never touches the record without leaving a trace, and anything that matters waits for a person to say yes.

  • Acts within limits you set
  • Every action logged
  • Undo in one click
  • A person decides what matters
One agent, one job
How it runs
1
Something happensA call comes in, a note is signed, a slot opens
Trigger
2
The agent does the workWithin the limits you set for it
Agent
3
Every action is loggedWhat it did, when, and what it was unsure about
Agent
4
You approve, edit or undoAnything that matters waits for a person
You
Voice Agent

The phone gets answered, even when nobody can pick up.

The Voice Agent takes calls the way your front office would: reschedules, confirms, answers the everyday questions, and hands anything it is unsure about to a person with the call summary attached. Live in Dutch clinics today.

  • Answers outside office hours
  • Reschedules without a callback
  • Hands unsure calls to a person
  • Live today
Voice Agent
Live
MB
M. Bakker
Inbound call, 09:12
Live transcript

I cannot make Thursday. Could we move it?

Thursday 09:40 is free with Dr. Visser. Shall I book that for you?

RebookedThu 09:40
SummaryIn the record
Planning Agent

Gaps in the diary, filled before they cost you.

When a slot opens, the Planning Agent finds the patients who could take it and offers it to them. When a clinician is overbooked, it proposes what to move. You see the suggestion, you say yes, the diary updates.

  • Fills cancellations from the waiting list
  • Proposes moves, never makes them alone
  • Works in the Teamplanner
  • Live today
Planning Agent
Live
Cancellation at 10:20. Offered to two patients from the waiting list.Approve
Slot picker

You set the priorities. The agents pick the slot.

Three sliders decide how a slot is chosen: whether the patient sees their own practitioner or the first available, how much their time preference counts, and how hard the agenda is packed. Plus the rules: same-day reserve, varied offers, which types count as a follow-up. Every agent that books uses the same settings.

  • Own practitioner or fastest, your call
  • Patient preference, weighted how you like
  • Same-day slots held back for urgent cases
  • One set of rules for every agent
Slot picker
Priorities and rules
Who should the patient see?
Always the fastestAlways own practitioner
Balanced. Speed and the patient's own practitioner weigh the same; a small difference tips it.
Patient's time preference
Counts a littleDecisive
Normal. Matching slots come first; a clearly earlier slot can still win.
Agenda efficiency
OffAggressive
Normal. Fills gaps and spreads work evenly when slots are otherwise equal.
Same-day reserveSlots held back per practitioner for urgent requests
2
Varied offersSpread offered slots across days, at most two per day
Appointment types

You set the rules. The agents stay inside them.

Per appointment type you decide the length, what it needs, and what the agents may do with it: whether the Voice Agent may book it, whether the Planning Agent may move it. Set it once per type and every agent respects it.

  • Length and requirements per type
  • What Voice may book
  • What Planning may move
  • Set once, respected everywhere
Appointment types
Rules per type
Intake60 min, needs a referral
Voice may bookPlanning may move
Follow-up20 min
Voice may bookPlanning may move
Check-up15 min, same clinician
Voice may bookPlanning may move
Group session90 min, fixed slot
Voice may bookPlanning may move
Prep and triage

The history read before the patient walks in.

Before each consult, AskPam pulls what changed since last time, what is still open and what is worth asking. Two minutes of reading becomes twenty seconds, and nothing from the last visit gets lost.

  • What changed since last visit
  • Open items flagged
  • Questions worth asking
  • Ready before you open the door
MB
M. Bakker
Next consult 09:40
Prepared 08:50
Since last visit
Sertraline raised to 100 mg on 12 March. Next check is due.
Sleep still short, reported at the last two visits.
Blood work ordered 20 April, results are in the record.
Worth asking
Has the higher dose helped with the mornings?
Cardiology referral from April is still open. Check whether it went out.
How agents work

They do the repeating work. You keep the decisions.

An agent is a piece of Pamela that acts on its own inside limits you set: answers a call, fills a gap in the diary, drafts a letter from a note. It never touches the record without leaving a trace, and anything that matters waits for a person to say yes.

  • Acts within limits you set
  • Every action logged
  • Undo in one click
  • A person decides what matters
One agent, one job
How it runs
1
Something happensA call comes in, a note is signed, a slot opens
Trigger
2
The agent does the workWithin the limits you set for it
Agent
3
Every action is loggedWhat it did, when, and what it was unsure about
Agent
4
You approve, edit or undoAnything that matters waits for a person
You
Voice Agent

The phone gets answered, even when nobody can pick up.

The Voice Agent takes calls the way your front office would: reschedules, confirms, answers the everyday questions, and hands anything it is unsure about to a person with the call summary attached. Live in Dutch clinics today.

  • Answers outside office hours
  • Reschedules without a callback
  • Hands unsure calls to a person
  • Live today
Voice Agent
Live
MB
M. Bakker
Inbound call, 09:12
Live transcript

I cannot make Thursday. Could we move it?

Thursday 09:40 is free with Dr. Visser. Shall I book that for you?

RebookedThu 09:40
SummaryIn the record
Planning Agent

Gaps in the diary, filled before they cost you.

When a slot opens, the Planning Agent finds the patients who could take it and offers it to them. When a clinician is overbooked, it proposes what to move. You see the suggestion, you say yes, the diary updates.

  • Fills cancellations from the waiting list
  • Proposes moves, never makes them alone
  • Works in the Teamplanner
  • Live today
Planning Agent
Live
Cancellation at 10:20. Offered to two patients from the waiting list.Approve
Slot picker

You set the priorities. The agents pick the slot.

Three sliders decide how a slot is chosen: whether the patient sees their own practitioner or the first available, how much their time preference counts, and how hard the agenda is packed. Plus the rules: same-day reserve, varied offers, which types count as a follow-up. Every agent that books uses the same settings.

  • Own practitioner or fastest, your call
  • Patient preference, weighted how you like
  • Same-day slots held back for urgent cases
  • One set of rules for every agent
Slot picker
Priorities and rules
Who should the patient see?
Always the fastestAlways own practitioner
Balanced. Speed and the patient's own practitioner weigh the same; a small difference tips it.
Patient's time preference
Counts a littleDecisive
Normal. Matching slots come first; a clearly earlier slot can still win.
Agenda efficiency
OffAggressive
Normal. Fills gaps and spreads work evenly when slots are otherwise equal.
Same-day reserveSlots held back per practitioner for urgent requests
2
Varied offersSpread offered slots across days, at most two per day
Appointment types

You set the rules. The agents stay inside them.

Per appointment type you decide the length, what it needs, and what the agents may do with it: whether the Voice Agent may book it, whether the Planning Agent may move it. Set it once per type and every agent respects it.

  • Length and requirements per type
  • What Voice may book
  • What Planning may move
  • Set once, respected everywhere
Appointment types
Rules per type
Intake60 min, needs a referral
Voice may bookPlanning may move
Follow-up20 min
Voice may bookPlanning may move
Check-up15 min, same clinician
Voice may bookPlanning may move
Group session90 min, fixed slot
Voice may bookPlanning may move
Prep and triage

The history read before the patient walks in.

Before each consult, AskPam pulls what changed since last time, what is still open and what is worth asking. Two minutes of reading becomes twenty seconds, and nothing from the last visit gets lost.

  • What changed since last visit
  • Open items flagged
  • Questions worth asking
  • Ready before you open the door
MB
M. Bakker
Next consult 09:40
Prepared 08:50
Since last visit
Sertraline raised to 100 mg on 12 March. Next check is due.
Sleep still short, reported at the last two visits.
Blood work ordered 20 April, results are in the record.
Worth asking
Has the higher dose helped with the mornings?
Cardiology referral from April is still open. Check whether it went out.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.