Product updates

What shipped, and what it saves you.

Everything we release, once a month, in plain language.

September 2026

8 updates

The work around the note. Tasks, follow up, and the mail that comes after.

Agentsnew

Tasks you can cancel, and that stay in sync

Create a task in fewer clicks, cancel one that is no longer needed, and know it will not land twice in Emma.

Notesimproved

Summaries sized to the conversation

A short mail gets a short summary. The AI card now shows what it found without you scrolling past it.

AskPamnew

Delete a conversation, for good

Remove an AskPam conversation and its history yourself. What you delete is gone.

Templatesimproved

Favourites, and section headers you control

Pin the templates you use daily, rename trajectory section headers, and set summary length per template.

Agentsimproved

Voice Agent: see the call, hand it over cleanly

Follow the transcript while a call runs, and pass a caller to a person without losing the thread.

Notesimproved

One patient, one open dossier

Patients appear in a single list and only one dossier opens at a time, so you are never writing in the wrong one.

Platformnew

Feedback that gets an answer

Report something from inside Pamela and get a confirmation by mail. Follow up questions stay in one thread until it is resolved.

Platformfixed

Sign out cleanly, update cleanly

Signing out now closes the live connection properly, so you stay signed in when you should be. Updates no longer loop on restart, and say so when one fails.

August 2026

3 updates

Clinic mail moves in, and AskPam gets better at answering.

Integrationsnew

Outlook and Gmail, connected to Pamela

Connect the mailbox your clinic already uses, so correspondence sits next to the dossier it belongs to instead of in a second window.

AskPamimproved

Sharper answers, and your earlier sessions back

More answers are grounded in the dossier rather than the model, and past sessions are visible again so you can pick up where you left off.

Notesimproved

A more accurate transcript

Fewer misheard clinical terms and medication names in the transcript, which means less correcting afterwards.

July 2026

3 updates

A stability month. Less new, more reliable. Nobody notices good plumbing, which is the point.

Platformfixed

Audio that starts every time on Mac

The audio system no longer fails to initialise on Apple silicon, so recording starts on the first click instead of the third.

Notesfixed

Notes and templates that always save

We closed the cases where a template did not load or a generated note did not persist. Your work stays where you put it.

Platformfixed

Updates that install without a fight

The updater no longer stalls on a failed download, retries on a weak connection, and tells you plainly when something did not work.

June 2026

3 updates

Notes learns who is speaking, and templates learn to build themselves.

Notesnew

Speaker diarization in Notes

Notes tells speakers apart and labels who said what across the consult, so the record reads clean without you sorting it out afterwards.

Templatesnew

Build a template with AI

Describe the note you want in a sentence and Pamela drafts the template. Edit it like any other, and share it with the team.

Integrationsimproved

Deeper work with Emma by TimeFF

More of what you do in Pamela writes back into the EHR, so fewer things need doing twice.

May 2026

5 updates

Planning that works in both directions, and an AskPam that shows its work.

Agentsnew

Calendar sync, both directions

What changes in Pamela appears in your calendar, and what changes in your calendar appears in Pamela. One source of truth for the week.

Agentsnew

The week across every clinician

A first planner view covering the whole team, so a gap in the schedule is visible before it turns into a phone call.

AskPamimproved

Faster, better sourced, and it shows its thinking

AskPam answers quicker, ranks the sources it found more carefully, and shows you the steps it is taking while you wait.

Templatesimproved

The template builder, rebuilt

Sections restructured, recently used templates at the top, and a clearer way to manage which templates your team sees.

Platformfixed

A smoother way in

Signing in with Google is cleaner end to end, and onboarding no longer trips on capitalised email addresses or missing options.

Before May 2026

The releases that got us here.

April 2026

AskPam draws on the whole dossier. Ask in plain language, get an answer with the source in view, and draft a referral letter from it.

March 2026

Templates coded to LOINC. Coded fields stay consistent and ready to reuse.

January 2026

Single sign on with Microsoft and Google. Your team signs in with the account it already has.

November 2025

Pamela on Windows. The desktop app arrives on Windows, so the whole clinic works on the setup it already has.

Product updates

What shipped, and what it saves you.

Everything we release, once a month, in plain language. New capabilities, the things we made better, and the things we fixed.

Updated 1 October 2026

September 2026

8 updates

The work around the note. Tasks, follow up, and the mail that comes after.

Agentsnew

Tasks you can cancel, and that stay in sync

Create a task in fewer clicks, cancel one that is no longer needed, and know it will not land twice in Emma.

Notesimproved

Summaries sized to the conversation

A short mail gets a short summary. The AI card now shows what it found without you scrolling past it.

AskPamnew

Delete a conversation, for good

Remove an AskPam conversation and its history yourself. What you delete is gone.

Templatesimproved

Favourites, and section headers you control

Pin the templates you use daily, rename trajectory section headers, and set summary length per template.

Agentsimproved

Voice Agent: see the call, hand it over cleanly

Follow the transcript while a call runs, and pass a caller to a person without losing the thread.

Notesimproved

One patient, one open dossier

Patients appear in a single list and only one dossier opens at a time, so you are never writing in the wrong one.

Platformnew

Feedback that gets an answer

Report something from inside Pamela and get a confirmation by mail. Follow up questions stay in one thread until it is resolved.

Platformfixed

Sign out cleanly, update cleanly

Signing out now closes the live connection properly, so you stay signed in when you should be. Updates no longer loop on restart, and say so when one fails.

August 2026

3 updates

Clinic mail moves in, and AskPam gets better at answering.

Integrationsnew

Outlook and Gmail, connected to Pamela

Connect the mailbox your clinic already uses, so correspondence sits next to the dossier it belongs to instead of in a second window.

AskPamimproved

Sharper answers, and your earlier sessions back

More answers are grounded in the dossier rather than the model, and past sessions are visible again so you can pick up where you left off.

Notesimproved

A more accurate transcript

Fewer misheard clinical terms and medication names in the transcript, which means less correcting afterwards.

July 2026

3 updates

A stability month. Less new, more reliable. Nobody notices good plumbing, which is the point.

Platformfixed

Audio that starts every time on Mac

The audio system no longer fails to initialise on Apple silicon, so recording starts on the first click instead of the third.

Notesfixed

Notes and templates that always save

We closed the cases where a template did not load or a generated note did not persist. Your work stays where you put it.

Platformfixed

Updates that install without a fight

The updater no longer stalls on a failed download, retries on a weak connection, and tells you plainly when something did not work.

June 2026

3 updates

Notes learns who is speaking, and templates learn to build themselves.

Notesnew

Speaker diarization in Notes

Notes tells speakers apart and labels who said what across the consult, so the record reads clean without you sorting it out afterwards.

Templatesnew

Build a template with AI

Describe the note you want in a sentence and Pamela drafts the template. Edit it like any other, and share it with the team.

Integrationsimproved

Deeper work with Emma by TimeFF

More of what you do in Pamela writes back into the EHR, so fewer things need doing twice.

May 2026

5 updates

Planning that works in both directions, and an AskPam that shows its work.

Agentsnew

Calendar sync, both directions

What changes in Pamela appears in your calendar, and what changes in your calendar appears in Pamela. One source of truth for the week.

Agentsnew

The week across every clinician

A first planner view covering the whole team, so a gap in the schedule is visible before it turns into a phone call.

AskPamimproved

Faster, better sourced, and it shows its thinking

AskPam answers quicker, ranks the sources it found more carefully, and shows you the steps it is taking while you wait.

Templatesimproved

The template builder, rebuilt

Sections restructured, recently used templates at the top, and a clearer way to manage which templates your team sees.

Platformfixed

A smoother way in

Signing in with Google is cleaner end to end, and onboarding no longer trips on capitalised email addresses or missing options.

Before May 2026

The releases that got us here.

April 2026

AskPam draws on the whole dossier. Ask in plain language, get an answer with the source in view, and draft a referral letter straight from the answer.

March 2026

Templates coded to LOINC. Coded fields stay consistent across notes and stay ready to reuse.

January 2026

Single sign on with Microsoft and Google. Your team signs in with the account it already has.

November 2025

Pamela on Windows. The desktop app arrives on Windows, so the whole clinic works on the setup it already has.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.