How agents work

They do the repeating work. You keep the decisions.

An agent is a piece of Pamela that acts on its own inside limits you set: answers a call, fills a gap in the diary, drafts a letter from a note. It never touches the record without leaving a trace, and anything that matters waits for a person to say yes.

  • Acts within limits you set
  • Every action logged
  • Undo in one click
  • A person decides what matters
One agent, one job
How it runs
1
Something happensA call comes in, a note is signed, a slot opens
Trigger
2
The agent does the workWithin the limits you set for it
Agent
3
Every action is loggedWhat it did, when, and what it was unsure about
Agent
4
You approve, edit or undoAnything that matters waits for a person
You
Voice Agent

The phone gets answered, even when nobody can pick up.

The Voice Agent takes calls the way your front office would: reschedules, confirms, answers the everyday questions, and hands anything it is unsure about to a person with the call summary attached. It is live in Dutch clinics today.

  • Answers outside office hours
  • Reschedules without a callback
  • Hands unsure calls to a person
  • Live today
Voice Agent
Live
MB
M. Bakker
Inbound call, 09:12
Live transcript

I cannot make Thursday. Could we move it?

Thursday 09:40 is free with Dr. Visser. Shall I book that for you?

RebookedThu 09:40
SummaryIn the record
Planning Agent

Gaps in the diary, filled before they cost you.

When a slot opens, the Planning Agent finds the patients who could take it and offers it to them. When a clinician is overbooked, it proposes what to move. You see the suggestion, you say yes, the diary updates.

  • Fills cancellations from the waiting list
  • Proposes moves, never makes them alone
  • Works in the Teamplanner
  • Live today
Planning Agent
Live
Cancellation at 10:20. Offered to two patients from the waiting list.Approve
Letter and Inbox Agent

Letters drafted from your note. Inbox sorted before you open it.

Out: referral letters, GP letters and discharge summaries, drafted from the note you just signed and queued for one review pass. In: results, questions and referrals filed to the right record and flagged to the right person.

  • Referral, GP and discharge letters
  • Drafted from the signed note
  • Incoming mail filed and flagged
  • Coming soon
Letters and inbox
Coming soon
Referral, rheumatologyDrafted from today's note
Review
Lab result receivedFiled to the record, flagged for Dr. Jansen
Done
Question from the GPAnswer drafted from the last consult
Review
Discharge summaryWaiting for the final consult
Queued
EditApprove all
Billing Agent

Coded from the note, sent when it is right.

The Billing Agent turns a signed note into a claim, checks the codes against the consult, and sends what is complete. Anything missing a code or an authorisation waits for a person instead of bouncing back from the insurer weeks later.

  • Codes from the signed note
  • Checks before it sends
  • Incomplete claims wait for a person
  • Coming soon
Billing Agent
Coming soon
Consult, 12 MarchCoded from the signed note
Sent
Consult, 24 AprilCoded, one code needs a check
Review
Intake, 8 JanuaryPaid by the insurer
Paid
Follow-up, 2 MayMissing a diagnosis code
Blocked
Ready to send this week€ 12.480
How agents work

They do the repeating work. You keep the decisions.

An agent is a piece of Pamela that acts on its own inside limits you set: answers a call, fills a gap in the diary, drafts a letter from a note. It never touches the record without leaving a trace, and anything that matters waits for a person to say yes.

  • Acts within limits you set
  • Every action logged
  • Undo in one click
  • A person decides what matters
One agent, one job
How it runs
1
Something happensA call comes in, a note is signed, a slot opens
Trigger
2
The agent does the workWithin the limits you set for it
Agent
3
Every action is loggedWhat it did, when, and what it was unsure about
Agent
4
You approve, edit or undoAnything that matters waits for a person
You
Voice Agent

The phone gets answered, even when nobody can pick up.

The Voice Agent takes calls the way your front office would: reschedules, confirms, answers the everyday questions, and hands anything it is unsure about to a person with the call summary attached. It is live in Dutch clinics today.

  • Answers outside office hours
  • Reschedules without a callback
  • Hands unsure calls to a person
  • Live today
Voice Agent
Live
MB
M. Bakker
Inbound call, 09:12
Live transcript

I cannot make Thursday. Could we move it?

Thursday 09:40 is free with Dr. Visser. Shall I book that for you?

RebookedThu 09:40
SummaryIn the record
Planning Agent

Gaps in the diary, filled before they cost you.

When a slot opens, the Planning Agent finds the patients who could take it and offers it to them. When a clinician is overbooked, it proposes what to move. You see the suggestion, you say yes, the diary updates.

  • Fills cancellations from the waiting list
  • Proposes moves, never makes them alone
  • Works in the Teamplanner
  • Live today
Planning Agent
Live
Cancellation at 10:20. Offered to two patients from the waiting list.Approve
Letter and Inbox Agent

Letters drafted from your note. Inbox sorted before you open it.

Out: referral letters, GP letters and discharge summaries, drafted from the note you just signed and queued for one review pass. In: results, questions and referrals filed to the right record and flagged to the right person.

  • Referral, GP and discharge letters
  • Drafted from the signed note
  • Incoming mail filed and flagged
  • Coming soon
Letters and inbox
Coming soon
Referral, rheumatologyDrafted from today's note
Review
Lab result receivedFiled to the record, flagged for Dr. Jansen
Done
Question from the GPAnswer drafted from the last consult
Review
Discharge summaryWaiting for the final consult
Queued
EditApprove all
Billing Agent

Coded from the note, sent when it is right.

The Billing Agent turns a signed note into a claim, checks the codes against the consult, and sends what is complete. Anything missing a code or an authorisation waits for a person instead of bouncing back from the insurer weeks later.

  • Codes from the signed note
  • Checks before it sends
  • Incomplete claims wait for a person
  • Coming soon
Billing Agent
Coming soon
Consult, 12 MarchCoded from the signed note
Sent
Consult, 24 AprilCoded, one code needs a check
Review
Intake, 8 JanuaryPaid by the insurer
Paid
Follow-up, 2 MayMissing a diagnosis code
Blocked
Ready to send this week€ 12.480
Agents

The work that runs itself, with you in charge.

Agents pick up the repeating jobs around the consult: the phone, the diary, the letters, the claims. Each one acts within limits you set, logs every action, and hands anything that matters to a person. Voice Agents are live today. The rest are on the way.

Agents

The work that runs itself, with you in charge.

Agents pick up the repeating jobs around the consult: the phone, the diary, the letters, the claims. Each one acts within limits you set, logs every action, and hands anything that matters to a person. Voice Agents are live today. The rest are on the way.

Agents

The work that runs itself, with you in charge.

Agents pick up the repeating jobs around the consult: the phone, the diary, the letters, the claims. Each one acts within limits you set, logs every action, and hands anything that matters to a person. Voice Agents are live today. The rest are on the way.

How agents work

They do the repeating work. You keep the decisions.

An agent is a piece of Pamela that acts on its own inside limits you set: answers a call, fills a gap in the diary, drafts a letter from a note. It never touches the record without leaving a trace, and anything that matters waits for a person to say yes.

  • Acts within limits you set
  • Every action logged
  • Undo in one click
  • A person decides what matters
One agent, one job
How it runs
1
Something happensA call comes in, a note is signed, a slot opens
Trigger
2
The agent does the workWithin the limits you set for it
Agent
3
Every action is loggedWhat it did, when, and what it was unsure about
Agent
4
You approve, edit or undoAnything that matters waits for a person
You
Voice Agent

The phone gets answered, even when nobody can pick up.

The Voice Agent takes calls the way your front office would: reschedules, confirms, answers the everyday questions, and hands anything it is unsure about to a person with the call summary attached. It is live in Dutch clinics today.

  • Answers outside office hours
  • Reschedules without a callback
  • Hands unsure calls to a person
  • Live today
Voice Agent
Live
MB
M. Bakker
Inbound call, 09:12
Live transcript

I cannot make Thursday. Could we move it?

Thursday 09:40 is free with Dr. Visser. Shall I book that for you?

RebookedThu 09:40
SummaryIn the record
Planning Agent

Gaps in the diary, filled before they cost you.

When a slot opens, the Planning Agent finds the patients who could take it and offers it to them. When a clinician is overbooked, it proposes what to move. You see the suggestion, you say yes, the diary updates.

  • Fills cancellations from the waiting list
  • Proposes moves, never makes them alone
  • Works in the Teamplanner
  • Live today
Planning Agent
Live
Cancellation at 10:20. Offered to two patients from the waiting list.Approve
Letter and Inbox Agent

Letters drafted from your note. Inbox sorted before you open it.

Out: referral letters, GP letters and discharge summaries, drafted from the note you just signed and queued for one review pass. In: results, questions and referrals filed to the right record and flagged to the right person.

  • Referral, GP and discharge letters
  • Drafted from the signed note
  • Incoming mail filed and flagged
  • Coming soon
Letters and inbox
Coming soon
Referral, rheumatologyDrafted from today's note
Review
Lab result receivedFiled to the record, flagged for Dr. Jansen
Done
Question from the GPAnswer drafted from the last consult
Review
Discharge summaryWaiting for the final consult
Queued
EditApprove all
Billing Agent

Coded from the note, sent when it is right.

The Billing Agent turns a signed note into a claim, checks the codes against the consult, and sends what is complete. Anything missing a code or an authorisation waits for a person instead of bouncing back from the insurer weeks later.

  • Codes from the signed note
  • Checks before it sends
  • Incomplete claims wait for a person
  • Coming soon
Billing Agent
Coming soon
Consult, 12 MarchCoded from the signed note
Sent
Consult, 24 AprilCoded, one code needs a check
Review
Intake, 8 JanuaryPaid by the insurer
Paid
Follow-up, 2 MayMissing a diagnosis code
Blocked
Ready to send this week€ 12.480

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.

Your consults, fully captured. Zero effort.

AI-powered medical notes, summaries, and insights. Pamela works silently in the background, so you can focus on your patients, not paperwork.